Privacy Policy
At High Point Storage, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or rent a storage unit with us. By using our services, you agree to the terms of this policy.
Your Privacy Matters to Us
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Such as your name, phone number, email address, billing information, and address when you fill out our contact forms, request a quote, or complete a rental.
Payment Information: When you make payments for storage rentals, we securely process your payment details through trusted third-party payment providers.
Website Usage Data: We automatically collect non-personal data like your browser type, device, IP address, and pages visited to help us improve user experience.
2. How We Use Your Information
We use the information we collect to:
Provide and manage your storage rental or related services.
Respond to your inquiries and customer service requests.
Send important updates, invoices, and rental reminders.
Improve our website, facility services, and customer experience.
Comply with legal and safety requirements.
We do not sell, trade, or rent your personal information to third parties.
3. Cookies and Tracking
Our website may use cookies and similar technologies to enhance browsing experience and collect analytics. You can disable cookies in your browser settings if you prefer not to share this data.
4. How We Protect Your Information
We take reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, SSL encryption, and restricted access to personal data.
5. Sharing Your Information
We may share your information only when necessary to:
Process payments or service requests through third-party partners.
Comply with legal obligations, court orders, or regulatory authorities.
Protect the rights, property, or safety of our business, employees, or customers.
All partners we work with are required to handle your data securely and in compliance with privacy laws.
6. Your Rights and Choices
You have the right to:
Access and review the personal information we hold about you.
Request corrections or updates to your information.
Opt out of receiving promotional emails at any time.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may include links to third-party websites. High Point Storage is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies when visiting them.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.